Qoo10 - Best Online Shopping Отзывы пользователей

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question

good delivery condition and delivery on time but having just graduated from school a few months ago i found products expensive to buy do you offer cheaper products thanks

Not user friendly Apps

I tried filling details of myself almost 10 times before I managed to complete the payment, very confusing to use.

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Great idea but needs improvement

Very pleased to find some of the camping goods only available in Japan here. But the options are still very limited and the search engine is hard to use. The address search function is redundant, wish the developer would just lift it and allow us to just enter a straight forward address. It just takes way long to enter the form when you just want to pay.

믿을수 있는 Qoo10

처음 직구를 할때는 불안했는데 Qoo10 해보고 믿을수 있어서 마음 놓고 재구매 합니다.

Unfriendly User Interface

Now I remember why I don’t like to shop on Qoo10. The user interface is very confusing and overwhelming. It is so cramped up on to a small page. No details of estimate delivery date. Difficulty in combing thru product reviews.

A Slowen

Very slow. Jumps around and freezes during use. Very frustrating.

Difficulty in filling form to place order

Had problem in filling form for delivery. The address was pre-filled already with wrong address and I had a lot of problems changing the address. It kept reverting to the wrong address. Took me about 1hr before website changed to the address I needed to enter.

Price

Good price and quality.

Tough to use

Not an easy app whatsoever. Hard to navigate.

Item never made it out of the country

Attempted to purchase an item on this app. Was even charged for international shipping. Eventually I contacted the seller directly and learned they do not ship internationally. The item had been returned to their warehouse. No update was provided by Qoo10. I am in the process of disputing charges on my credit card. Buyer beware!

Happy

Finally I have found the perfect rice container!!! Can’t wait till I receive it.

Shipping fee

Product is good!But shipping fee is highly

Fun site to shop!

I have always enjoyed a great shopping experience here! Transactions are fast and easy, and shipping is fast.

20 steps to make a purchase

Checkout via conventional means doesnt work. So you mist use their proprietary currency/payment system.

App does not work well

It is so app. Actually, I am about to cancel my order

Lagging and slow aps on the sale day

Cannot handle big volume access on the apps

Unstable

Unstable

good

good good

Purchase Process

Very easy and fast!

Not very intuitive. Need to consider new users

New users like me took a little longer than needed. Found other platforms like Carousel easier . Can’t find info on delivery time upon successful payment

Difficult Experience

Too complicated and hard to understand at Order stage. Could not fully understand what I was buying. Was charging band included with the purchase or not? I bought one but would have expected that it be included...

Customer’s request

Great & many choices to choose from! My only regret is that you don't cater for Brunei Darussalam & Brunei dollars. Pls do consider 😊

Lousy customer service

Bought an item from Qoo10, stated shipping delivered, but I received nothing, want to do a refund, because of the above status, I can’t do anything. Wrote on their customer service chat, no one get back to me. First time encountered such ridiculous problem with Qoo10.

Order process is very difficult

Required multiple time to order over and over due to not easy of transmission as well as malfunction of key. Taken more extra time to do that.

Dettol disinfectant

Such an excellent deal. Even less expensive than special offers by stores. Thank you.

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Bad customer service

Really bad customer service. I received a defective product and they sided the seller the whole process. And be prepared to spend days resolving an issue.

Terrible user experience design

The entire beginning to end experience is complicated, user-unfriendly, and laborious. From logging in (with multiple attempts to no avail with the correct info) to being overwhelmed with information overload of sales, images, text cluttered on the home page to a poor search experience that results in unrelated items thoughtlessly indexed. I’d want to recommend a better shopping app, but Lazada is not that much better. If only Amazon (extraordinarily better experience) could distribute its product inventory to APAC without the hefty import fees. Avoid Q0010! It’ll waste your time and thus not worth the savings.

Don’t use this app it’s a fraud

This is one of the worst ever. We ordered a product and after almost a week later they posted saying that they can’t ship it so request for cancellation..... First of all, why would you be selling items that you don’t even know if you can ship it out of country... BS!!! It’s because the shipping fee is higher than expected. Unprofessional and false advertising. Also, I’ve inquire them about cancellation and refund but no reply. Don’t order anything from this app unless you want to throw your money away... Awful!!! Customer service will not get back to you unless you’re trying to purchase something. Once you purchase a product, they have no need for you anymore because you’re not getting your item anyway. I’ll be reporting them to iTunes!!!

Wish to extend your business in Myanmar

Dear Qoo10 management team, I would like to ask you guys to extend your business in my country myanmar. We have long boundary area with China and India. You guy can built big warehouses in Myanmar and can take one jump ahead from Alibaba for southeast Asian market. I used to delight using your application while I was in Singapore and I would like to use that kind of trustworthy application in Myanmar. We have long border trade area with China. So you can bring all sort of materials from China with low costs and GST rate from Myanmar is also apparently lower than Singapore. So, I wish your team to accomplish very well not only fulfilling truth worthy online market but also for our region as your new team base on Myanmar.

Hidden costs. No customer support.

Why is this app even allowed in the store? Bulky with ugly design. Hidden costs on almost everything. Don’t trust your eyes when u see the price. Zero customer support. Please ban it. Go for EZbuy app instead if u want anything n-line shopping with no troubles.

Love this app

I am very happy with this app. I love that it tells you when the item is going to be shipped and keeps you updated on your product. The shipping was fairly quick as well. The only thing I’m not fond of is it’s a little confusing to navigate.

Must double check the total price!

After using coupons, it shows $74. But when I press “next” button, it changes “Won” and it says “pay $85” 🤬🤬 They are thieves!!! I changed my mind to delete this app 🤯

Messy app

Too messy an app. It’s as bad as their customer service desk who never seem to answer your question.

Not a fan

There are sellers who package get "lost" if you don't pay for registered. My opinion is that they don't ship some of them because there is other people with the same problem with lost mail which is suspicious especially my mailbox packages cannot be stolen.

cheated!!

Ordered goods not received! And customer service has been perfunctory! Is an irresponsible business!

Crash upon opening app!

Haven't been able to open the app since download as it keeps crashing

App crashes

Crashes every time I try to open it. Not working.

Good App for shopping online

It is simple and easy but has a large database of stuff to choose id LikeABoss98

most helpful.

Well, i got to know qoo10 by adv. and im really in love with it. I found so many cheap deals here and its just so convient for me! Qoo10 name : ZeHuii

great for browsing

Qoo10 ID: krysanify Have not actually order anything using the app itself, the web is still easier.

Cool Shopping app

Quick, responsive, know what the customer needs, and meet expectation on this site. Kinda satisfaction👍👍👍!!!

Qoo10:Deanna

Qoo10:Deanna This is a really cool app the prices are grate and the shipping is good my friend was the one who recommended me to this app and I love it they just need to make the app for the iPad to Qoo10:Deanna

Fantastic app

Its one of the best shopping apps ever. The best that i love about this app is the bidding section. Its very unique compared to other shopping apps.

Amazing!

Awesome app :) Really easy to use and very easy to find what you need. (Qoo10 ID: dawnight)

slow

not as fast as it should be

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